Very prompt response to my enquiry – Prices were extremely reasonable. Ben was courteous, knowledgeable and helpful – even adjusting a previous lock which had been fitted too tight. Booked him for one definite job and a possible second door repair – when he arrived I remembered another door which I needed looking at and asked if he’d have time to look at that for me (I know – nightmare customer!) – but obviously expecting to be charged for it. He repaired all our French doors so we can open them, leave them on the latch, and lock them securely again. Highly recommended! 10/10!